Heathrow Maple Meet & Greet - T5
Essentials
- Opening times: 24 Hours / 7 Days
- Estimated journey time to airport: Drop at terminal
- Your keys will stay with the car park whilst you are away.
Overview
Heathrow Maple Parking Meet & Greet serving T5. Maple Parking (previously ACE / Maple Manor) is an Approved Heathrow parking company that offers first rate meet and greet parking services for Heathrow Airport. Maple Parking are located in close proximity to Heathrow Airport. Let them take the hassle out of airport parking by meeting you at the airport within the short stay undercover car park in special facilities provided by Heathrow Airport ensuring you can exit from your vehicle in safe, weather proof surroundings - then meeting you back in the same location when your return flight arrives back to Heathrow.
Park Mark: By choosing a Park Mark Safer Parking facility you will enjoy the following benefits (1) the car park has been inspected by a specially trained Police Officer (2) uses modern security systems such as alarms and/or CCTV (3) regularly visited and re-assessed for inspections to maintain the Park Mark award.
BPA Member: A membership scheme that is national recognised and available to all car park companies that join and sets industry standards for quality control.
This product is for both drop off and collection at T4 and T5 only. Your return terminal can be amended directly with Maple Parking however this must be amended prior to the day your booking starts by contacting them after you have booked. Extra charges can apply if not T2 or T3.
Special offer. Maple Parking will arrange the Levy Fee needed, all customer costs covered in booking price.
Why Book This Parking Space?
- NO WAIT GUARANTEE
- Drop your car off and we will park for you
- This car park is fully secured and monitored 24 hours a day
- Airport exit fee is included in the final summary price
- Uniformed, ID, Crime Reference Checked Staff & fully insured to drive your vehicle
- This car park is fully secured and monitored 24 hours a day
- We have our own exclusive meeting point next to T5 - connected to the terminal via the Sofitel Hotel
Disabled Info
No information available
Additional Info
Please take a copy of your confirmation details with you on your day of travel.
This product is for both drop off and collection at T5 only. Your return terminal can be amended directly with MMP however this must be amended prior to the day your booking starts by contacting them after you have booked.
If your actual stay is longer than your booked stay, any extra days will be charged at £20.00 per day (or part day). No refunds will be issued for part used stays. Payments for extra days must be settled before the vehicle is handed over and if requested a receipt can be sent by email to you.
It is the responsibility of the vehicle owner/customer driving to ensure that the vehicle is roadworthy, holds a valid MOT certificate and has a valid Road Fund Licence. Vehicles that are not road legal or safe to drive will be refused. You will be given the option to drive your vehicle to our car park for storage and you will have to make your own way to us on return to collect it. No refunds will be given for illegal vehicles not collected.
IMPORTANT : While we are so quiet we cannot have our meeting points manned 24/7 at LGW and LHR as we do usually so it is now necessary for all of our customers to call us prior to arrival and on return.
The Car Park does not offer EV Charging.
Please be aware that from the 29th of August 2023 the Ultra Low Emission Zone (ULEZ) in London is being expanded to include Heathrow airport. Vehicles that do not meet the ULEZ standards could face a daily charge. For more information about this please visit TFL.gov.uk
On Arrival
On the day – before you arrive
PLEASE BE AWARE THAT OUR MEETING POINT AT T5 IS NO LONGER IN THE SHORT STAY CAR PARK FOR OUR REGULAR MEET AND GREET SERVICE - WE NOW HAVE OUR OWN EXCLUSIVE MEETING POINT NEXT TO T5 - WHICH IS CONNECTED TO THE TERMINAL VIA THE SOFITEL HOTEL.
THERE IS NO LONGER ANY NEED TO CALL US ON THE WAY BUT IF YOU DO NEED ANY HELP THEN CALL US ON 01895 544 382.
On arrival please be sure to have your paperwork and or booking reference ready so that our friendly staff can identify you. Please also have your return flight details to hand for us to check for your return.
Maple Parking’s T5 meeting point will be changing on 1st March 2024. The new Meeting point will be at their fixed desk in the lift foyer at T5 Short Stay level 4. This is much closer to check in and a much shorter/quicker walk into the terminal. Sorry for this necessary change – the previous meeting point will no longer be usable from 1st March.
On Return
If you are returning on the flight you've told us then your car will be waiting for you at the meeting point and there is no need to call us - just proceed as follows.
International arrivals Return Directions
•- Exit the Arrivals Hall following overhead signs for the Train Station and Sofitel Hotel.
•- Walk past the train station and underground exits and take the exit for Sofitel Hotel located opposite Marks & Spencer adjacent to Cafe Nero.
•- Take one of the 4 lifts in the lobby to Level 1 and turn right into the Sofitel walkway.
•- Follow the Sofitel walkway back towards the hotel.
•- At the end of the walkway either take the lift or escalator to descend to ground level.
•- Make your way through the main reception area and exit via the main exit doors.
•- Cross the road and take the ramp back to the car park.
Domestic arrivals Return Directions
•- Exit the Arrivals Hall and take the first exit on your right adjacent to Café Nero.
•- Take one of the 4 lifts in the lobby to Level 1 and turn right into the Sofitel walkway.
•- Follow the Sofitel walkway back towards the hotel.
•- At the end of the walkway either take the lift or escalator to descend to ground level.
•- Make your way through the main reception area and exit via the main exit doors.
•- Cross the road and take the ramp back to the car park.
Maple Parking’s T5 meeting point will be changing on the day you return. Please now follow the new return instructions below once you have your luggage on return and collect your car Maple’s Purple Desk in the lift foyer at T5 Short Stay level 4.
RETURN INSTRUCTIONS:
PLEASE CALL MAPLE PARKING ON YOUR RETURN. Call 01895 544 382 once you have collected your luggage (or have cleared passport control if you have no hold luggage) so we can deliver your car. Please have the unique barcoded card that you were given on arrival to collect your keys from our Handover team. If you do not have this then we will need to see and take an image of your passport – which (of course) must match the booking name.
Then proceed to : Terminal 5 - Short Stay Car Park Level 4 – Off Airport Meet & Greet
On Arrival
On the day – before you arrive
PLEASE BE AWARE THAT OUR MEETING POINT AT T5 IS NO LONGER IN THE SHORT STAY CAR PARK FOR OUR REGULAR MEET AND GREET SERVICE - WE NOW HAVE OUR OWN EXCLUSIVE MEETING POINT NEXT TO T5 - WHICH IS CONNECTED TO THE TERMINAL VIA THE SOFITEL HOTEL.
THERE IS NO LONGER ANY NEED TO CALL US ON THE WAY BUT IF YOU DO NEED ANY HELP THEN CALL US ON 01895 544 382.
On arrival please be sure to have your paperwork and or booking reference ready so that our friendly staff can identify you. Please also have your return flight details to hand for us to check for your return.
Maple Parking’s T5 meeting point will be changing on 1st March 2024. The new Meeting point will be at their fixed desk in the lift foyer at T5 Short Stay level 4. This is much closer to check in and a much shorter/quicker walk into the terminal. Sorry for this necessary change – the previous meeting point will no longer be usable from 1st March.
On Return
If you are returning on the flight you've told us then your car will be waiting for you at the meeting point and there is no need to call us - just proceed as follows.
International arrivals Return Directions
•- Exit the Arrivals Hall following overhead signs for the Train Station and Sofitel Hotel.
•- Walk past the train station and underground exits and take the exit for Sofitel Hotel located opposite Marks & Spencer adjacent to Cafe Nero.
•- Take one of the 4 lifts in the lobby to Level 1 and turn right into the Sofitel walkway.
•- Follow the Sofitel walkway back towards the hotel.
•- At the end of the walkway either take the lift or escalator to descend to ground level.
•- Make your way through the main reception area and exit via the main exit doors.
•- Cross the road and take the ramp back to the car park.
Domestic arrivals Return Directions
•- Exit the Arrivals Hall and take the first exit on your right adjacent to Café Nero.
•- Take one of the 4 lifts in the lobby to Level 1 and turn right into the Sofitel walkway.
•- Follow the Sofitel walkway back towards the hotel.
•- At the end of the walkway either take the lift or escalator to descend to ground level.
•- Make your way through the main reception area and exit via the main exit doors.
•- Cross the road and take the ramp back to the car park.
Maple Parking’s T5 meeting point will be changing on the day you return. Please now follow the new return instructions below once you have your luggage on return and collect your car Maple’s Purple Desk in the lift foyer at T5 Short Stay level 4.
RETURN INSTRUCTIONS:
PLEASE CALL MAPLE PARKING ON YOUR RETURN. Call 01895 544 382 once you have collected your luggage (or have cleared passport control if you have no hold luggage) so we can deliver your car. Please have the unique barcoded card that you were given on arrival to collect your keys from our Handover team. If you do not have this then we will need to see and take an image of your passport – which (of course) must match the booking name.
Then proceed to : Terminal 5 - Short Stay Car Park Level 4 – Off Airport Meet & Greet
Sat Nav Info
Directions
Directions to our T5 Meeting Point:
•- Exit the M25 at Junction 14 and follow the signs for Terminal 5.
•- At the Terminal 5 roundabout take the 2nd exit signed Terminal 5.
•- Filter left following the signs for the Sofitel Hotel.
•- Drive past the Sofitel (hotel on your right) and follow the Exit signs taking you onto Wayfarer Road.
•- Once on Wayfarer Road, take the next right onto Welland Road – keeping right.
•- The car park entrance will be about 150m on your right.
Maple Parking’s T5 meeting point will be changing on 1st March 2024. The new Meeting point will be at their fixed desk in the lift foyer at T5 Short Stay level 4. This is much closer to check in and a much shorter/quicker walk into the terminal. Sorry for this necessary change – the previous meeting point will no longer be usable from 1st March.
ARRIVAL DIRECTIONS:
Terminal 5 - (Postcode for Terminal 5: TW6 2GA) As you approach Heathrow Airport, follow signs for Terminal 5 Short Stay Car Park Drive up the ramp, filter to the right and drive under the yellow height restriction, KEEP LEFT and follow the signs for Short stay Level 4. Follow the Avis signs towards the third set of barriers, take a ticket (please hand this to our Handover Captain) Follow OFF AIRPORT signs and park in the 'Off Airport Meet & Greet' parking bays.
Once parked and unloaded, please lock your car and check in with our Handover Team who are based at our Purple desk in the lift lobby.