Frequently Asked Questions │ Looking4 NZ

  • [back to top] What happens if my flight is delayed?

    Delays aren't usually an issue. We provide your flight number to the car park you book with so that they can track the progress of your return flight and be aware of when to expect you. If your delay results in an extra day or extra days' parking being required, additional charges may be levied by your chosen car park in some instances.

  • [back to top] Are the drivers fully insured?

    Anyone responsible for moving your vehicle while it is parked with any of our suppliers will be covered by the appropriate insurance.

  • [back to top] What does the Park Mark Award mean?

    Park Mark is an award given by the British Parking Association for safer parking. The facility has been vetted by the Police and has measures in place in order to create a safer environment for both you and your vehicle.

  • [back to top] How will I receive confirmation of my booking?

    When you make a booking with Looking4Parking, you’ll be asked to provide us with an email address. We then use this to send you a confirmation email containing your unique booking reference number, details of your airport parking and directions to the car park. If you book a Meet & Greet parking deal, we’ll also provide you with the chauffeur hotline number.

  • [back to top] I haven't received my confirmation email

    All our emails are automatically generated and sent instantly, the reason your email may have not come through is that your mail server may have blocked the email. Please check your junk mail filters before contacting us and requesting us to resend the email to a different email address.

  • [back to top] How does Meet & Greet parking work?

    When you’re around 20 minutes from the airport - ring the chauffeur hotline number provided in your confirmation email. The chauffeur will direct you to the drop off point - usually right outside the departure terminal. On your return, your vehicle will be brought to meet you outside arrivals. Find out more about our Meet & Greet parking services.

  • [back to top] How do I change the details of my booking?

    For amendments and cancellations: You can make changes to your travel dates, flight information, vehicle or personal details using the Manage My Booking page. Please make sure that you have your email address and order reference to hand. You can also cancel your booking using the Manage My Booking page.

  • [back to top] Can I get in touch with the car park directly?

    Yes, feel free to get in touch with the car park directly. Use the car park contact number that is displayed on your booking confirmation email.

  • [back to top] How do I find the car park?

    Full directions to each car park are available on the More Info pages of our search results. You’ll also receive full details, including directions to your chosen car park, in your confirmation email.

  • [back to top] How far is the car park from the airport?

    That depends on which car park you go for. Many of our On-Site parking deals are just minutes from the departure terminal, whereas some Park & Ride packages may be a short bus ride away. Distances and travel times to the departure terminal are given for each product in our search results.

  • [back to top] How do I get a quote?

    Getting a quote from us couldn’t be easier. Just pop your dates of travel and desired airport in the booking form and click ‘Get Quote’. Our system will then bring you back a full list of competitive airport parking deals. A quick way to find the booking form is to click the Looking4Parking logo at the top of the page and this will return you to the home page.

  • [back to top] How can I find out more about Looking4Parking?

    If you’d like to know more about us and what we do, please feel free to email us at info@looking4parking.com.

  • [back to top] Can I speak to a real person about my booking?

    You can find all relevant information in the more information pages on our website. Feel free to email us on reservations@looking4parking.com if you need to ask a question and we will get back to you as soon as possible. Alternatively, please call 03333 440 615 and speak to a friendly advisor.

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