Looking4 is committed to protecting your privacy and maintaining the security of any personal information received from you.
We are Looking4Parking Limited, a company registered in England with number 7107772 and with our registered office at W10 Greenhouse, Beeston Road, Leeds, England, LS11 6AD. We are commonly known as Looking4Parking.com or Looking4.
Looking4 has a legal duty to protect your personal data under data protection laws, including the General Data Protection Regulation 2016 and the Data Protection Act 2018.
As you browse our website, your visit is automatically logged. This includes information such as the browser brand, operating system you use, and the date and time of your visit. This data is collated by our log analysis tool as part of our web site visitor statistics. You are not personally identifiable. All websites will perform this type of visitor logging.
Where you provide us with your name, e-mail address or other personal information on this site, e.g. when you register an enquiry, this information will be stored in our database for the purpose of contacting you in line with the mode expressed on the input form. For example, by email or telephone.
To make a booking using our website, we will ask you for personal information. As a minimum, this will include your name, address (including country of residence), date of birth, contact details, such as your email address and telephone number and your car registration. We will also ask you for payment details, so that you can pay for your booking.
In addition to the information we collect during registration, we may also collect the following information whilst you are a customer or when you access the website:
When we process personal data, we will have made a judgement about the legal basis upon which it is processed. This is a requirement of data protection laws. The legal basis for our processing of personal data depends upon the specific personal data and processing concerned. It includes your consent (for example, for third party marketing communications), fulfilling contracts (for example, in relation to the processing of bookings made by you), our legitimate interest (for example, fraud prevention) and legal obligations (for example, if a court legally asks us to provide certain information).
When you accept Looking4’s terms and conditions you consent to certain checks being made.
The information that has been collected by us (as described in the sections above) may be used for the following purposes:
We particularly want to draw your attention to our use of your personal data to send you information about promotional offers (for example, limited time discounts at particular airports), technical updates and new site features. Depending upon your marketing preferences we may also share some of your personal details with advertisers and advertising networks, to enable them to promote our products and services to you through other media, for example social media sites.
We will send you marketing communications whilst you are a customer and for up to 30 months after you make a booking unless you have unsubscribed. If you make an enquiry, we may send you marketing communications for up to 6 months after you make a booking unless you have unsubscribed.
When you make a booking you will have the opportunity to select your marketing preferences. You can change your preferences at any time.
If you wish to unsubscribe, please select the “Click this link to unsubscribe ” option at the foot of any promotional email that you may receive from us to prevent any future promotional marketing being sent to you via email. You can also email us at firstname.lastname@example.org.
We may share information about you with other companies in the Looking4 group.
We may also share information about you with the following organisations:
Looking4 does not sell, rent or exchange your personal information with any third-party for commercial or other reasons.
When you make a booking for services that will be delivered outside of the EEA (for example, you book car parking in Japan), we will be required to transfer your personal data outside of the EEA to the operator of that service. In placing the booking you consent to us transferring the data for those purposes.
If we transfer personal data outside of the EEA, we will carry out an assessment to satisfy ourselves as to the adequacy of the recipient, put in place appropriate contractual provisions if necessary (including EU standard contractual clause agreements) and make sure that appropriate controls exist to protect personal data.
Looking4.com uses temporary cookies (small text files stored on a computer). We use them to identify you in a coded form, not using your personal information, to enhance the experience when you browse the site and to make future improvements to the site.
Cookies help us to provide you with a good experience when you browse our website. They are vital to the basic performance of our website. Cookies enable critical authentication and validation, session management, and fraud prevention in addition to enabling us to remember the settings you may have previously applied, such as language or location.
We use this information to make our website better and deliver a better service to our customers.
For more detailed information about cookies please visit www.allaboutcookies.org.
We will process your personal data in accordance with the provisions above whilst you are a customer of Looking4.
We may retain some of your personal data for up to seven years following you ceasing to be a customer, in order that we can comply with laws that apply to us. During this time we will not use your personal data, except as necessary for us to comply with laws.
Even if we keep your personal data for up to 7 years, we will only send you marketing communications in line with the guidance in the above section ‘Marketing communications’.
You benefit from a number of rights in respect of the personal data we hold about you. We have summarised your rights below, and more information is available from the Information Commissioner’s Office website (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights). These rights apply for the period in which we process your data.
Under certain circumstances, by law you have the right to:
If you wish to review, verify, correct or request erasure of your of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the Looking4’s Data Protection Manager at email@example.com.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, the Company may charge a reasonable fee if your request for access is clearly unfounded or excessive.
Where you make a request in respect of your rights we will require proof of identification. We may also ask that you clarify your request.
Automated decision making means making a decision solely by automated means without any human involvement. This would include, for example, an online credit reference check that makes a decision based on information you input without any human involvement. You can object to automated decision making, however if this means we cannot complete our processes it may mean that we’re not able to offer you the full range of our services.
We don’t carry out any automated decision making using your personal data.
If you have a complaint about how we are processing your personal data, please get in touch with our Looking4’s Data Protection Manager at firstname.lastname@example.org who will review your complaint with you.
If you are dissatisfied with the way we have handled your personal data and we are unable to resolve the matter for you, you may take your complaint to the relevant supervisory authority (in the UK, the Information Commissioner’s Office). Further details can be found via the Information Commissioner’s Office website at www.ico.org.uk.
Should changes be significant, we will get in touch by email to draw your attention to the relevant changes.
Looking4Parking LtdW10 Beeston RoadLeedsWest YorkshireLS11 6AD
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