5star Meet & Greet T2, T3, T5

• Meet and greet for Terminals 2, 3 and 5, with a driver meeting customers at the departing terminal.
• Secure parking with CCTV, 24 hour security and perimeter fencing.
• Opening hours 05:30 - 23:30.
• Entry and exit fees are not included: £7.50 on the arrival date and £7.50 on the return date, paid locally.
• About a 1 minute walk (0.1 km) to the terminal.

5star Meet & Greet T2, T3, T5 is a meet and greet service at Heathrow Airport run by a private, family-run company that offers a more personal service. A driver meets customers at the departing terminal, assists with luggage, confirms the return details and checks the condition of the car with the customer, who signs a form to confirm the details. The vehicle is then driven safely to the compound, which is a short drive from the airport. The operator monitors incoming flights, so if a flight arrives early, late or is cancelled, the return time of the vehicle is adjusted. Entry and exit charges are not included in the price of the booking.

• Personal service from a family-run company.
• Meet and greet at the departing terminal, no transfer bus needed.
• Secure parking with CCTV, 24 hour security and perimeter fencing.
• Flight monitoring to adjust the return time.

Meet and greet removes the need for a transfer bus, which can suit customers with reduced mobility. No other specific accessibility information is provided. Customers with accessibility requirements should contact the operator or Heathrow Airport before they travel.

Fees: entry and exit charges are not included in the price. They are paid locally at £7.50 on the arrival date and £7.50 on the return date.

Large vehicles: the car park accepts large vehicles, which incur a surcharge of £20 on arrival.

Different return flight: if a customer returns on a different flight on the return date, a charge of £40 is payable in cash on return.

Terminals: this product serves Terminals 2, 3 and 5.

Customers call the car park 30 minutes before arriving at the airport. A driver meets customers at the departing terminal, assists with luggage, confirms the return details and checks the condition of the car with the customer, who signs a form to confirm the details.

Customers call when the plane lands and make verbal contact with the team on return, which helps prepare the vehicle for a swift return. The operator monitors incoming flights to know the exact landing time, and adjusts the return time of the vehicle to the terminal if a flight arrives early, late or is cancelled.

Heathrow Airport
Hounslow